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Privacy Policy

This Privacy Policy sets out how Visa Navi Singapore (“VNS”, “the Company”, “we”, “us”, “our”) collects, uses, discloses and manages personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore.

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1. Collection of Personal Data
We collect personal data only for legitimate purposes through lawful and fair means. Types of data collected may include name, contact information, and any other information provided through our forms, email, or other communication channels.

 

2. Purpose of Use and Consent
We use personal data for the following purposes:

  1. Responding to enquiries and feedback

  2. Providing information on the Company, services or seminars, e.g. sending newsletters and offering other information related to our services.

  3. Account administration and processing transactions

  4. Conducting needs assessment analysis based on view results of our newsletter subscriptions, seminar attendance and website browsing histories and other data.

  5. VNS will ensure that personal data is not used to support, facilitate, or incite unlawful or inappropriate acts.

 

3. Disclosure of Personal Data to Third Parties
We will not disclose your personal data to third parties except with your consent or as required by law. Should it become necessary to transfer your data overseas, appropriate safeguards will be enforced.

 

4. Data Protection Officer
Our Data Protection Officer (DPO) oversees all matters relating to the protection of personal data. For enquiries, requests, or complaints regarding your personal data, please contact:
Data Protection Officer
Email: info@visanavi-singapore.com
Address: Ocean Financial Centre Level 4, 10 Collyer Quay, Singapore 049315

 

5. Access, Correction and Withdrawal of Consent
You may request access to, correction of, or withdrawal of consent relating to your personal data at any time by contacting our DPO using the details above. We will address such requests in accordance with PDPA guidelines.

 

6. Retention of Personal Data
Personal data collected via our online forms or emails, etc. will be retained only for as long as required for the purposes stated above or as mandated by law. Data will be disposed of securely when no longer necessary.

 

7. Protection of Personal Data
We implement reasonable administrative and security measures to protect your personal data against unauthorised access, disclosure, loss, or destruction. 

 

8. Complaints and Queries
For any complaints, queries, or feedback relating to our personal data practices, please contact our DPO. We will endeavour to resolve all concerns promptly.

 

9. Review and Revision
This Privacy Policy is subject to review and may be amended as necessary. 

 

10. Use of Cookies

Our website may use cookies and similar technologies to enhance your browsing experience and improve our services. Our Cookie Policy can be found here.

You may disable cookies in your browser settings. However, some website functions may be affected.

 

11. Hosting and Data Storage 

Our website is hosted on the Wix.com platform, which provides us with the online infrastructure necessary to offer our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications.
Wix.com stores your data on secure servers located behind a firewall, ensuring appropriate protection and security measures are in place.

 

12. Google Analytics
We use Google Analytics to gather statistical information about website traffic and usage patterns. Google Analytics collects data such as device/browser type, anonymised IP address, visited pages, and time on site. This is for aggregate analysis and does not personally identify you.
For further details, please refer to Google’s Privacy Policy.
If you wish to opt out, you may use Google’s browser add-on for Google Analytics.

 

13. For subscribers of newsletters etc.

You can request VNS, at any time, not to send you messages from us including newsletters or other information related to our services by e-mail. You can also let us know at any time that you wish to restart receiving such messages.

 

You can do this:

  • by replying directly to messages including newsletters;

  • by clicking the appropriate link in the newsletter you received; or

  • by contacting VNS at info@visanavi-singapore.com.

 

If you choose to unsubscribe, VNS will cease to send you such communications as mentioned above.

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